MLM software documentation with demo and development for your online business

MLM software documentation is the set of manuals and references that lets a company run its network marketing software without calling the vendor for every question: how the admin configures the plan, how a member reads their genealogy and commissions, how a payout run is prepared, how the API connects to other systems. Daani delivers this documentation with its MLM software to more than 100 companies in the USA, Canada, Europe, Australia and other countries, together with the admin training and the free demo. This page explains what the documentation contains, who each part is for, how it is delivered and kept current, and how to get it.

What the documentation set contains

1. Introduction and overview. What the software is, which business models it runs (MLM, direct selling, affiliate and referral programs), the parts of the system and the words we use for them: member, sponsor, placement, volume, rank, run.
2. Set-up and configuration. How the installation is prepared on the Daani server, the settings per company (currencies, languages, gateways, legal texts, emails) and the checklist we go through with your team before go-live; for own-server installations, the system requirements and the installation steps.
3. User interface guide. The admin panel and the member back office screen by screen: dashboard, menus, the main functions, with screenshots and short videos where a screen needs them.
4. User roles and permissions. Administrator, country admin, finance, support, team leader, member and customer: what each sees and may do, and how rights are assigned.
5. Core functions. Member registration and placement, the genealogy, products and orders, the commission calculation for each plan type, the payout run and the e-wallet, reports and exports, each with worked examples.
6. Integration and customisation. The API reference, the payment gateway, e-commerce, CRM, email and SMS connections, and which settings a company may change itself; see MLM software integration.
7. Troubleshooting and support. The common questions with their answers, what to check before writing to support, how to reach support by chat, email and phone, and what to include so the answer comes fast; see the support page.

Who each part is for

• The admin manual for the people who run the back office: plan settings, members, products, payout runs, reports.
• The member manual for distributors: registration, dashboard, genealogy, commissions, wallet, withdrawals, replicated website and share tools, in plain language and in the languages you switch on, so your own support desk can hand it out.
• The plan configuration guide for the person who owns the compensation plan: how each bonus, rank and qualification is expressed in the software and how a change is tested on the demo before it goes live.
• The API and integration reference for your developers and your other vendors.

How the documentation is delivered and kept current

The documentation comes with the software: the admin and member manuals are handed over at training, the plan configuration guide is written up from your own plan during set-up, and the API reference is given to your developers when an integration is quoted. When the software is updated, which happens for the life of the subscription, the affected sections are updated with it, and a note with each release says what changed. Documentation is written in English; the member manual is available in the languages the back office runs in for your members.

Documentation and the demo

The easiest way to read the documentation is next to the running software. The free demo is configured with your compensation plan, and during the walkthrough our team shows the screens the manuals describe, so that by the time you read the admin manual you have already seen a payout run. Companies that are comparing providers use the demo and the manuals together: if a provider cannot show both, the software is not finished.

What good MLM software documentation looks like

• It describes your configuration, not a generic product: the plan guide uses your bonus names and your ranks.
• It is in the back office as well as in a file, with help on the screen where a setting is made.
• It is versioned: each release says what changed.
• It is for members too, not only for the admin; a member who can find the answer does not open a ticket.
• It is backed by people: documentation answers the common questions; support answers the rest, for as long as you are our client.

Cost

The documentation, the training and the support are part of the package price: the ready-made 4G package at $50 to $150 USD per month, 5G and 6G up to $800 per month with hosting on the Daani server included, or the customised one-time packages at 3,000 (5G) and 6,999 (6G) with discount offers of up to 70% from time to time. See the pricing page.

Frequently asked questions

Can I see the documentation before I buy? The demo walkthrough shows the screens the manuals describe, and sample pages of the admin manual are shown on request; the full set is handed over with the software.

Is the member manual available in other languages? In the languages the back office runs in for your members; your own texts are entered per language.

Do you provide API documentation? Yes, with the integration quote, for your developers and vendors.

Is there training as well? Yes. Admin training before go-live is part of every package, and the manuals are the reference afterwards.

Get the demo and tech support to guide you through the MLM software documentation and the software it describes.

Please feel free to sign up for a free demo for any multi level marketing plan; tell us the plan you have and we come back to you as soon as possible.